Shipping & Delivery

General

The risk of loss of or damage to the goods shall pass to you when you or a third party indicated by you and other than the carrier acquires the physical possession of the goods.

Shipping

All ZEMA orders are delivered form Monday to Friday between 9AM and 5PM. Shipping costs will vary depending on the destination country.
On the day the order is shipped, you will receive a short notice ( via text message or email ) that the package has left our warehouse along with indicated delivery dates (next business day). The courier will deliver your package on business days on the date and time set on the delivery notice. In case you will not be able to pick up the package from the courier in the time of delivery, the courier will leave a written notice. The courier will attempt to deliver the package two times, afterwards you will have the obligation to repay the shipping costs in order to receive the item.

Shipping costs

The shipping costs adjusted to the delivery area zones, had been separated ( into four zones – zone 1; zone 2; zone 3 zone 4 – ) based on the occasional delivery distance. The shipping costs for each delivery zones: 1 – 15€ 2 – 20€  3 – 30€ 4 – 50€ /package. You will be informed of which delivery zone the country is where you want your order to deliver in the section billing details at the checkout page.

Additional information

Upon receiving the product, always make sure that its not damaged. Only then verify with your name, date and signature. 

Delivery porter: TnT (Contact here: Data processing activities relating to online payment & transportation)

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